Internet Banking

-


Internet banking refers to the wireless communication-based banking services to the customers which they can access from anywhere anytime by use of the internet. The majority of banking sector are adapting the internet banking, that’s why it is necessary to determine its impact on customer relations regarding customers’ loyalty, satisfaction, and behavior.

There are various studies that have been carried out by collecting the quantitative data through interviews of the banking customers in various banks. The structure of the interview mostly based on the open-ended questions which were then analyzed and interpreted in order to draw effective results.

The results found from different studies shows that customer satisfaction with internet banking services is more in young customers as compared to senior customers. Loyalty and positive behavior were also evident in the banking customers as the number of customers found to be increased after the internet banking implementation.

Conclusion:


It can be concluded that internet banking has an efficient and positive impact on the customer relationship as customer loyalty, satisfaction and motivation are found to be increased and there is the positive behavior of customers in a response of the internet banking.

Comments

Post a Comment

Popular posts from this blog

Sea pollution

-
Sea pollution is the pollution when some materials contaminate the sea environment through any mode. It pollutes the sea and affects the water which can be dangerous for the health of human beings, impediment sea and affects the eminence sea water. These aspects have been largely increased in some years which have become a major problem for the sea environment. Reasons for Sea Pollution:   The main reason for sea pollution is the garbage and the oil. The oil leakage and oil exploration can affect the sea environment by any means that can be destructive for the sea water. During the period of dry docking, the residential or cargo oil and spills also contaminate the sea water. Some other sources are crude, unrefined substances, waste, oxidants, crude, and oil from industries also cause sea pollution. The period of unloading cargo sometimes gets the waste which also pollutes the sea water. The other main reason is the waste and garbage thrown by the community, places near to the sea, ...
Read more

How to make money through "SURVEYS"

-
One of the easiest ways of making money online is through surveys. There are many companies which pay the users like you in order to fill a survey form for their product. In order to keep away from a scammer, I did a lot of research and found out few legit survey companies that really pay on per survey.   1. Swag bucks:   Swag bucks are the most reliable survey site. Each survey takes around 10-15 minutes to complete which means that you can easily earn $3.22 per hour.   2. MySurvey MySurvey is another reliable consumer panel which always requires new members for participating in their survey. Each survey takes 15-20 minutes and rewards you 100 points which means that you can earn $6-$8 per hour.   3. OnePoll: OnePoll offers quick and fun surveys for the surveyors. It is one of the first survey sites which provide surveys for the major brands. A single survey takes 4-5 minutes and pays you $1.34 per survey. 4. Global Test Market Global Test Market is one of the best-...
Read more

How to become a Freelance Writer

-
If you are thinking about starting a career in freelance writing but you don't know where to start? I get a lot of questions from people asking me the steps required in launching into freelance writing. So, I decided to make a simple and accurate blog about how to start freelance writing. Freelance jobs are gradually gaining prominence throughout the planet because being a freelancer confers with a sense of freedom on you. To be a freelance writer facilitates you to follow your dream of being self-employed.   Steps required in becoming a Freelance Writer 1. Pick up a profitable niche for freelance writing: The first step in the freelance writing career is to develop a niche and can be done by considering three things: - It must be something in which you are expertise or want to learn. - It must be something that targets the lucrative market. - It must be something in which you are interested in writing about. I suggest carving out various different writing niches in which you are e...
Read more